Capture Every Booking.Support Every Guest.
From "Do you have availability?" to "Thanks for a great stay"
vGuest handles the whole thing. First question, booking, check-in, "what's the WiFi?", room service, checkout. Your guests get instant answers. Your team gets their sanity back.
Why hotels love this thing
One Inbox. Every Channel. Finally.
WhatsApp, Instagram, Web, Email—all in one place. vGuest answers the easy stuff. Your team handles the rest. Nothing gets lost. Nobody gets ignored.
It Sells Rooms While You Sleep
"Do you have availability tomorrow?" At 2am, that's usually a lost booking. Not anymore. vGuest quotes rates, answers questions, and closes the deal. You wake up to revenue.
Plays nice with:
"Can I get extra towels?" Handled.
OnlineTowels, late checkout, room service, "how do I connect to WiFi?"—vGuest handles it in seconds, routes to the right team, and keeps guests updated. No more radio tag.
They Check In Before They Arrive
2 minutes on WhatsApp. Zero lobby queues.
Guests send their ID and details before they arrive. They walk in, grab keys, done. No clipboard. No line. No "please wait while I find your reservation."
Like Hiring 10 People. For Free.
vGuest takes the repetitive stuff—3am questions, peak season madness, endless "what's the WiFi?"—so your team can do what humans actually do best: make guests feel welcome.
Ring ring...
Nobody answered. Again.
But vGuest did.
This happens while you sleep
70%
AI Resolution Rate
+40%
Staff Time Saved
2 min
Check-In Time
70%
AI Resolution Rate
of questions handled without bothering staff
+40%
Staff Time Saved
more time for actual hospitality
2 min
Check-In Time
check-in instead of 15
Yeah, but...
The stuff hotels always ask us
Product Roadmap
What we've built and what's coming next
Now
WhatsApp Channel
Full guest messaging via WhatsApp
Website Chat
Embedded chat widget for your site
Booking Engine Integration
Simplebooking, Minihotel, Ezgo
Instagram Channel
DM automation for Instagram
Optima PMS
Two-way PMS integration
Guest Service Automation
AI-powered request handling
Next
Full Booking via WhatsApp
Dec 2025Complete reservation flow in chat
Reservation CRM
Dec 2025Inbound lead management
Later
Facebook Messenger
Jan 2026Messenger channel integration
Optima SPA Integration
Jan 2026Spa availability & booking