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For attractions, parks and activity venues

Sell every slot.
Answer every visitor.

Attractions sell time, not nights. vGuest answers on WhatsApp with the sessions that still have room, sells the tickets, and looks after the family from the morning reminder to the review.

Book a demoTry it on your website

The questions only attractions get

Rain, ages, waivers, which branch. Each one has a right answer in your rules, and each one used to be a phone call.

  • Weather

    “Is it still on if it rains?”

    Answers from your rain policy: what stays open indoors, what closes, and how rebooking works.

  • Ages and height

    “Can my 5-year-old join the tower?”

    Age, height and supervision rules per activity, before anyone pays for a ticket that will not work.

  • Waivers

    “Do we need to sign anything?”

    Sends your waiver link with the booking, so the queue at the gate is not a queue for forms.

  • Branches

    “Which branch is open late on Friday?”

    Asks which branch first when hours and slots differ, then answers for that site only.

  • Today

    “Are you open on the holiday?”

    Day-accurate hours, holidays included, not last season's table copied from a PDF.

  • On the day

    “Where do we park, and do we need socks?”

    Parking, lockers, what to bring and what is sold on site, with a photo when words will not do.

Twelve kids, one birthday, and a parent who wants a number

Party and group requests are where attractions lose the most time on the phone. vGuest asks the questions your events team would ask, checks the slot and answers with a quote.

What it gathers before anyone calls back

  1. Date and session
  2. Number of children
  3. Their ages
  4. Package and food
  5. Who to call back

When the request is bigger than a package, it goes to your events team as a ticket with all of this filled in.

The visit day, hour by hour

Once the ticket is sold, the day is where the extra revenue and the reviews are. vGuest writes first, at the moments that matter.

  1. Same-day reminder

    See you at 11:30, Jake. Your 4 tickets, parking at gate B, grip socks are included.08:00

  2. Fast-track offer

    The tower queue is long right now. Skip it for all four?10:50
    Yes, add it10:52

  3. Photo package

    Your photos from the tower are ready. Want the whole set?13:15
    Send them13:17

  4. A person when it matters

    Left a jacket in the lockers? A ticket goes to guest services with the locker number.15:30

  5. Review request

    How was today, from 1 to 5? Happy families get your Google link.19:00

Reads your ticketing, writes to your calendar

Availability comes from the system you sell with, so a visitor is never offered a slot that is already full.

  • AttractinetLive availability, prices and the booking link for the exact date and ticket.
  • Google CalendarSlots and capacity per branch. Bookings are written straight into the calendar.
  • WhatsApp BusinessReminders, tickets and visit-day offers on the official API.
  • Instagram, Messenger, web chatThe same answers wherever families ask, in one inbox.

Booking links open your own ticketing checkout, so payments land where they always have. See every integration

Selling rooms as well as day tickets, like a spa resort? See vGuest for hotels

Attractions that answer every family

  • Sky Jump
  • Hamat Gader
  • Tlalim Group
98.7%of replies sent by AI at Hamat Gader

“It simply made our work much calmer. A smart bot that answers everything about Hamat Gader, the spa and the hotel, available 24/7. Since going live we have seen a significant drop in workload and an increase in bookings.”

Hanna Ostash, Reservations Manager, Hamat Gader
Read the Hamat Gader case study

Common questions

Can vGuest show live availability for time slots?

Yes. It reads availability from Attractinet or from a Google Calendar per activity or branch, with a capacity for each slot, and answers with the sessions that still have room for the whole group.

Can it handle birthday parties and group bookings?

It gathers the date, the number of children, their ages and the package, checks the slot, and either books it in your calendar or passes the request to your events team with every detail already filled in.

What about weather, age limits and waivers?

It answers from your own rules: what happens when it rains, the age and height limit for each activity, and the waiver link to send before the visit. When a rule is missing it says so and hands over rather than guessing.

We have more than one branch. Does it know the difference?

Yes. Each branch can have its own hours, calendar and capacity. When it matters, the assistant asks which branch the visitor means before it answers.

Which channels does it answer on?

WhatsApp through the official Business API, Instagram, Messenger and your website chat, all in one inbox your team can step into at any time.

See what your visitors would get

Bring your own venue. We will show you how vGuest answers your real questions, with your slots, on WhatsApp.

Try it on your propertyBook a demo

Running at 190+ properties in 6 countries