Data Deletion Request
Last updated: January 2025
At vGuest, we respect your privacy and your right to control your personal data. This page explains how you can request the deletion of your data from our systems in compliance with GDPR, CCPA, and other applicable data protection regulations.
How to Request Data Deletion
Email Request
Send an email to info@vguest.ai with subject "Data Deletion Request" and include your name, email, and phone number.
Contact Support
Contact our team at support@vguest.ai and request account and data deletion. We'll guide you through the process.
What Data Will Be Deleted
| Data Type | Description | Timeline |
|---|---|---|
| Account Information | Name, email, phone, profile data | Within 30 days |
| Chat History | All conversations with our AI assistant | Within 30 days |
| Booking Data | Reservation details, preferences, requests | Within 30 days |
| Usage Analytics | Interaction logs, behavior data | Within 30 days |
Data We May Retain
- Transaction Records: Financial data retained up to 7 years for tax and accounting compliance.
- Legal Obligations: Data required for legal proceedings or regulatory requirements.
- Fraud Prevention: Limited data necessary to prevent fraud.
- Aggregated Data: Anonymized statistics that cannot identify you.
Your Rights
In addition to data deletion, you have rights to access, rectify, port, and restrict processing of your data. For more information, see our Privacy Policy.
Contact Us
Privacy Team: info@vguest.ai | Support: support@vguest.ai