Getting Started
Getting Started with vGuest
Setting up vGuest takes just a few steps. Your vGuest account manager will create your account and walk you through the initial setup. Once you're in, here's what to do next.
Setup checklist
- Connect WhatsApp — Link your WhatsApp Business number so guests can message your hotel
- Connect your PMS — Sync reservations automatically from your property management system
- Set up your knowledge base — Teach the AI about your property, policies, and local recommendations
- Send your first conversation — Test everything and go live
What you'll need
- Your login credentials (provided by your vGuest account manager)
- A WhatsApp Business phone number (or your account manager will help you set one up)
- Access to your PMS system for integration setup
- Basic property information: check-in/out times, amenities, policies
Logging in
Go to dashboard.vguest.ai and sign in with the credentials provided by your account manager. If you need access or forgot your login, contact your account manager or email support@vguest.ai.