Dashboard Overview

The vGuest dashboard is your command center for managing guest communications. Everything you need is accessible from the left sidebar.

Section	What it's for
Conversations	View and manage all guest messages across channels
Guests Management	Browse guest profiles, history, and contact info (visible when PMS is connected)
WhatsApp Templates	Create and manage message templates for outbound WhatsApp messages
AI Agents	Train your AI concierge with property knowledge
Automations	Set up automated workflows for guest messaging
Webchat	Configure and embed a chat widget on your website
Analytics	Track conversation metrics and performance
Settings	Manage integrations, social networks, notifications, and team

Your team members have different access levels:

Admin — Full access to all features including settings, training, and automations
Member — Can view and manage conversations, see analytics, and use webchat tools

If you manage multiple properties, the dashboard supports switching between them. Each property has its own knowledge base, workflows, and settings.