Integrations
Integrations
vGuest connects with your existing property management system and messaging channels to work seamlessly with your hotel operations.
Property Management Systems
| PMS | Sync Type | Status |
|---|---|---|
| Optima | Real-time (webhooks) | Available |
| EzGo | Real-time (webhooks) | Available |
| MiniHotel | Automatic polling | Available |
| SimpleBooking | Real-time (webhooks) | Available |
Messaging Channels
| Channel | Purpose |
|---|---|
| WhatsApp Business | Primary guest messaging channel |
| Guest communication via Instagram DMs | |
| Webchat | Chat widget for your hotel website |
What integrations do
- PMS → vGuest: Automatically import reservations, guest profiles, check-in/out status
- vGuest → PMS: Update guest records, pre-check-in status (where supported)
- Messaging channels → vGuest: Bring all guest messages into one unified inbox
- vGuest → Messaging channels: Send AI responses and automated messages to guests
Don't see your PMS?
We're constantly adding new integrations. Contact your account manager or email support@vguest.ai to request an integration. We also offer:
- REST API — Push reservations from any system
- CSV import — Upload reservation spreadsheets manually
- Custom integrations — Built to your specifications